Last updated: October 2026
Terms of Service
These terms apply to VPNTie accounts, international routes, and related subscription services. Please read them before use, alongside the plan details, Privacy Policy, and Refund Policy.
Service Scope
VPNTie provides subscriptions for international access and network acceleration, with support for Windows / macOS / iOS / Android / Linux. Service delivery includes route access and configuration options associated with an active subscription. Clients and subscription details are available through the user panel.
Subscription fees do not include membership fees charged by destination websites, streaming platforms, or AI tools. Account eligibility, regional rules, and content licensing for third-party services are determined by their operators. Access to international routes does not guarantee the continued availability of any specific website or feature.
Accounts and Subscriptions
No email address is required; registration uses a username and password. Keep your credentials and subscription details secure. If you notice unusual access, change your password promptly and submit a support ticket through the user panel. Subscription links are access credentials and should not be posted publicly or shared with untrusted tools.
There is no limit on the number of devices that can be connected at the same time. This applies to the account holder's own devices and does not permit account sharing among multiple people. Subscriptions may not be resold, rented, or transferred without authorization, nor may the service be provided to others through shared accounts or public distribution of subscription details.
Monthly subscription data resets each month on the activation date. When upgrading mid-cycle, the price difference is prorated for the remaining days. Data packages remain valid until used and do not expire. Check the plan type, data allowance, and price before ordering; details are available on the plan pricing page. Choose a plan that suits your needs and keep track of your remaining data and subscription status.
Acceptable Use
Users must comply with the laws and regulations of their location and of the regions relevant to their use of the service, as well as the rules of destination platforms. The service must not be used for unlawful purposes, including fraud, distributing infringing content or malicious software, unauthorized system access, or data theft.
Do not use the service to launch network attacks, send spam, or harm other users or network infrastructure. Users are responsible for actions taken and content published through their accounts. These terms do not grant additional permission to access another person's systems, content, or data.
Availability and Liability
Connection performance depends on factors such as the local network, device settings, carrier routing, destination service status, and route maintenance. VPNTie does not guarantee uninterrupted connections or that every application will work on every network. Maintenance or unexpected issues may result in route changes or temporary interruptions.
If an issue occurs, retain relevant error messages and report it through the user panel. Avoid exposing access credentials on public channels. Responsibility for impacts caused by third-party platform rules, device failures, or force majeure should be assessed in light of the circumstances. Nothing in these terms excludes liability that VPNTie is required to assume by law.
You may request a full refund for any reason within 14 days of your first payment. See the Refund Policy for instructions and applicable rules.
Account Restrictions and Termination
If VPNTie identifies unlawful use, unauthorized resale or sharing, attacks, or another serious breach of these terms, it may restrict relevant features, suspend access, or terminate the account based on the risk. Any action should be proportionate to the nature and impact of the conduct. Necessary steps may be taken first in response to an urgent security risk.
If you believe an action was taken in error, explain the situation and request a review through a support ticket in the user panel. Access ending because a subscription expires or data is used up is handled under the applicable plan rules and is not the same as termination for a breach. Refund matters are handled under the Refund Policy and applicable law.
Changes to These Terms and Related Policies
If service changes or legal requirements necessitate revisions, VPNTie will publish the updated terms on this page and update the month shown at the top. Changes affecting important user rights will be communicated through an on-site announcement or the user panel, with any procedures required by applicable law followed.
Review changes before continuing to use the service. If you disagree, you may raise the matter through a support ticket in the user panel. Updates to these terms will not retroactively remove rights already acquired under the law. For details on personal information handling, see the Privacy Policy. For help using the service, visit the Support page.